Legal notice

Last updated: June 30, 2026

This Legal Notice applies to the website operated by Novaclex and to all products, content, materials, information, advertisements, advertorials, emails, pages, promotions, bundles, offers, and services made available through this website. By accessing this website, purchasing from Novaclex, or using the Novaclex patches, you acknowledge that you have read, understood, and agreed to this Legal Notice, together with our Terms of Service, Return and Refund Policy, Shipping and Fulfillment Policy, Privacy Policy, and any other policies published on this website.

1. Medical, Health, and Safety Disclaimer
Novaclex patches and all content, materials, product descriptions, instructions, images, videos, advertisements, emails, and information provided on this website are intended for general wellness, cosmetic comfort, and informational product-education purposes only. Novaclex does not provide medical advice, diagnosis, treatment, prescriptions, clinical monitoring, professional dermatological guidance, or healthcare services. Novaclex is not intended to diagnose, treat, cure, or prevent any disease, severe skin condition, cellular disorder, or health emergency. Any information provided by Novaclex should not be used as a substitute for advice from a physician, licensed dermatologist, or other qualified healthcare professional. Novaclex is intended for appropriate adult users seeking anti-aging and transdermal wellness support. It is not intended for children, or for users with symptoms that may indicate an underlying medical condition. Always consult a qualified healthcare provider before using Novaclex if you experience sudden skin changes, severe redness, bleeding, open wounds, active infections, visible dermal deformity, recent skin surgery, or any other unusual dermatological symptom. If you experience intense pain, severe allergic reactions, severe dizziness, or any other urgent symptom, stop using the product and contact emergency medical services immediately.

2. Transdermal Delivery System Notice
Novaclex utilizes a transdermal delivery system intended for external, localized epidermal application. Skin-contact wellness patches must be used carefully and only according to the provided instructions. Improper use, application on unclean skin, or poor hygiene may cause skin discomfort, allergic reactions, epidermal irritation, or other adverse effects. Do not use Novaclex patches:

  • If you are under 18 years of age.
  • If your skin is infected, discharging fluid, bleeding, sunburned, or exhibits open wounds.
  • Without properly cleaning and drying the application area to ensure a secure adhesive seal.
  • In conjunction with incompatible lotions, oils, or medicated topical creams that may cause chemical reactions or inhibit adhesion.
  • In any situation where the application may create a risk to personal safety.

Use of Novaclex against instructions, warnings, contraindications, or medical advice is strictly at your own risk.

3. Not a Prescription Medical Replacement
Novaclex is not a replacement for prescription skincare, medicated treatments, clinical dermatological procedures, medical diagnosis, or treatment prescribed by a dermatologist or healthcare provider. If you have been diagnosed with specific dermatological pathologies or severe skin conditions, do not stop, replace, reduce, or modify your prescribed medical treatments or clinical routines without consulting your healthcare provider. Any customer who chooses to utilize Novaclex alongside or instead of any other product or therapy does so at their absolute own discretion and risk.

4. Product Results and Individual Outcomes
Individual results vary depending on skin type, dermatological profile, application consistency, routine adherence, and personal physiological adaptation. Novaclex does not guarantee that the patches will produce any specific result, completely reverse aging, cure wrinkles, or guarantee identical cellular nourishment for every user. Product effectiveness is highly subjective and depends on the body's natural absorption of the transdermal active ingredients. Any customer testimonials, reviews, examples, before-and-after descriptions, or user stories represent individual experiences only. They are not a guarantee that you will achieve the same or similar results. No testimonial or review should be interpreted as medical evidence, clinical proof, or a promise of results.

5. 100-Day Guarantee Notice
Novaclex offers a 100-Day Guarantee strictly subject to the conditions documented in our Return and Refund Policy. This is not an unconditional "no questions asked" refund policy. Because Novaclex patches are highly active consumable wellness products, to qualify for a financial refund, customers must return the merchandise completely unused, unopened, and in its original factory-sealed packaging. Refund requests for opened, unsealed, or used consumable patches will be administratively denied to ensure strict dermatological hygiene compliance.

6. Customer Responsibility
By purchasing or using Novaclex patches, you explicitly agree that you are responsible for:

  • Reading all technical instructions, warnings, and policies before use.
  • Maintaining proper skin hygiene, specifically applying the patch to clean, dry, lotion-free skin to ensure proper adhesion.
  • Following the recommended 24-Hour Glow Protocol correctly.
  • Consulting a dermatological professional where appropriate.
  • Stopping use if you experience skin discomfort, irritation, severe redness, or unusual symptoms.
  • Reviewing the details of any bundle, promotion, free item, or included accessory before placing an order.

7. Promotional, Free, Bonus, and Complimentary Items
Some offers or bundles may include items described as FREE, included, bonus, complimentary, gift, VIP, value-added, or similar wording. These items may include extra patches, skincare accessories, shipping protection benefits, or promotional add-ons. These items are offered as additional promotional value and are subject to inventory availability and fulfillment limitations. If a complimentary item is unavailable, delayed, substituted, or shipped separately, this does not make the full order defective, cancellable, or refundable. A missing, delayed, substituted, or separately shipped complimentary item does not entitle the customer to a full refund of the primary transaction or constitute grounds for a financial chargeback.

8. EXCLUSION OF LIABILITY REGARDING COMMERCIAL COMMUNICATION, STATIC ADVERTISEMENTS, DIRECT MARKETING INSTRUMENTS, AND ILLUSTRATIVE REPRESENTATIONS (CRITICAL DISCLOSURE)

8.1 Legal Nature of Promotional Materials and Exclusion of Contractual Value
All marketing campaigns, visual assets, advertising copy, video sequences, electronic mail communications, social media publications, and any other promotional materials associated directly or indirectly with the Novaclex trademark are generated and disseminated exclusively for informational, commercial, and promotional attraction purposes. Under no circumstances do such materials constitute a contractual offer, a public promise, a clinical appraisal, or a binding performance guarantee, nor do they in any way supplement the contractual obligations arising from the purchase of the Novaclex product.

8.2 Regulation of Static Advertisements, Graphics, and Visual Hyperbole (Visual Puffery)
The user and/or purchaser expressly acknowledges that static advertising placements (including, but not limited to: single images, advertising banners, infographics, textual advertisements on search engines or social networks, graphic elements, and overlaid text such as "instant youth", "immediate glow", "erase wrinkles", or analogous expressions), as well as visual representations of cellular absorption or skin layers, constitute legitimate hyperbolic expressions and commercial metaphors of a purely promotional nature (commercial puffery). Such visual and textual elements are intended exclusively to illustrate the conceptual function of the transdermal delivery system and must not be interpreted literally as scientific descriptions, clinical baselines, or promises of specific anatomical or physiological results.

8.3 Direct-Response Marketing Structures and Advertorials
In the event that access to this website occurred via external landing pages, promotional editorial articles (commonly referred to as "advertorials"), third-party generated content, or influencer marketing, the purchaser declares to be aware that such narrative and promotional formats frequently utilize commercial dramatization techniques, simplified conceptual simulations, and portrayals by actors or models. The case studies, textual reviews, and narratives contained therein represent purely illustrative scenarios and do not in any way constitute official clinical documentation, nor do they attest to the achievement of a standardized or replicable result.

8.4 Visual Simulations, Photo Enhancements, and Physiological Variability
Any images, photographs, or video sequences reproduced within the advertising placements aimed at demonstrating "before and after" visual simulations of product usage are digital constructs or enhanced representations created for purely educational and commercial purposes. The user acknowledges that it is technically impossible to predetermine the cosmetic outcome for each individual, as the results deriving from the application of the transdermal ingredients are strictly subordinated to the specific dermatological architecture of the subject, the correct application, and the individual process of physiological adaptation to the compounds.

8.5 Supremacy Clause and Integration of Contract (Superseding Provision)
The provisions contained in this Legal Notice and in the Terms of Service of the Novaclex store constitute the entire agreement between the parties and void, supersede, and absorb any prior declaration, promise, understanding, marketing slogan, statement contained in advertising videos, or claim published on third-party platforms. The use of commercial or promotional adjectives cannot be invoked to redefine the legal, logistical, and clinical limitations of the product, which remain exclusively governed by the official written documentation provided on this website and within the product's user manual.

8.6 Prohibition of Financial Dispute Initiation and Indemnification (Chargeback Restriction)
The purchaser is explicitly prohibited from initiating legal disputes, class actions, claims for damages, or financial reversal procedures (chargebacks) with their credit institution or payment gateway by basing such claims on the discrepancy between their subjective experience and the commercial claims, static advertisements, promotional videos, or illustrative simulations described in the preceding paragraphs. The initiation of a financial transaction dispute based on a purely literal or subjective interpretation of marketing materials constitutes a material breach of these terms and an act of contractual bad faith. Novaclex reserves the right to produce this limitation of liability clause before any judicial authority or banking institution in order to request the immediate dismissal of the dispute and the charging of the related administrative and legal costs to the claimant.

9. Regulatory Notice
References to wellness, cosmetic, or skincare categories do not imply endorsement or approval by any government agency (such as the FDA, EMA, or equivalent bodies) unless such approval has been specifically granted and documented for the exact product model and jurisdiction. Do not assume that a product is approved or cleared by any regulatory authority based on general references to transdermal technology, ingredients, or third-party studies.

10. External Links and Third-Party Content
This website may include links to third-party websites, payment processors, shipping carriers, review platforms, or external content. These links are provided for convenience only. Novaclex does not control, endorse, or assume responsibility for the content, accuracy, or privacy practices of third-party platforms.

11. Copyright and Intellectual Property
All content on this website, including text, graphics, logos, images, videos, product descriptions, website design, page layouts, advertisements, copy, branding, offer structure, and promotional layout, is owned by or licensed to Novaclex. This content is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, scrape, mirror, or commercially exploit any content from this website without prior written permission.

12. Prohibited Use of Website and Product
You may not use this website, our content, or our products:

  • To make fraudulent purchases, refund requests, chargebacks, missing-item claims, or delivery claims.
  • To claim a full refund or initiate a bank dispute solely because a marketing advertisement utilized dramatization or actor portrayals as disclosed in Section 8.
  • To claim a full refund solely because a free, bonus, or promotional item was substituted or delayed.
  • To resell or commercially distribute products without written authorization.
  • To modify, tamper with, open, reverse engineer, or attempt to alter Novaclex products.

We reserve the right to refuse service, cancel orders, deny refund requests, block access, and submit this Legal Notice to financial institutions to contest fraudulent chargebacks where misuse or abuse is verified.

13. Limitation of Liability
To the fullest extent permitted by applicable law, Novaclex, its owners, directors, officers, employees, contractors, suppliers, and affiliates shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from or related to:

  • Use of this website or the Novaclex patches.
  • Failure to follow product instructions or proper skin hygiene.
  • Use despite contraindications or the presence of underlying dermatological pathologies.
  • Skin irritation, allergic reactions, redness, or adhesion discomfort.
  • Adhesion failure caused by improper skin preparation, lotions, or oils.
  • Reliance on website content, marketing advertisements, advertorial dramatizations, testimonials, or promotional value statements.

In jurisdictions where exclusions or limitations of liability are restricted, our liability shall be limited to the maximum extent permitted by law.

14. Consumer Rights
Nothing in this Legal Notice is intended to exclude or limit any rights you may have under applicable consumer protection laws that cannot legally be excluded. Where any part of this Legal Notice conflicts with mandatory consumer protection law, the mandatory legal protection will apply only to the extent required by law.

15. Applicable Law and Jurisdiction
This Legal Notice and any separate agreements shall be governed by and construed in accordance with the laws of Italy, without regard to its conflict of law principles. Any dispute, controversy, or claim arising out of or relating to this website or our products shall be subject to the exclusive jurisdiction of the competent courts in Italy. By using this website, you explicitly consent to the personal jurisdiction of such courts and agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class or representative action.

16. Contact Information
For legal inquiries, intellectual property issues, product safety questions, or questions about this Legal Notice, contact us exclusively by email: Email: legal@novaclex.com